← Surveys
Consumer
Customer Service Experience
Share what makes customer support helpful or frustrating.
5 questions · about 2 minutes · KES 105
1. How often does this topic come up in your daily life?
Daily
Several times a week
Occasionally
Rarely
2. Where do you usually get information about it?
Online
Friends or family
Shops or providers
Advertising
3. What matters most when choosing between options?
Price
Quality
Convenience
Trust
4. How satisfied are you with the options currently available?
Very satisfied
Satisfied
Neutral
Dissatisfied
5. Would better value make you try something new?
Definitely
Probably
Not sure
Probably not
Submit survey · KES 105